InfoPro Worldwide USA Approach
At InfoPro Worldwide USA, our service model is driven by our strong customer focus and commitment. Our experience of almost 20 years across diverse verticals worldwide has given us valuable insights into client needs and concerns.
| Your Concerns |
Our Focus |
- Communication and collaboration
- Time zone differences
- IPR protection
- Project and program management
- Team retention and knowledge management
- Budget and schedule overruns
- Cultural differences
|
- Understand clients’ business requirements
- SLA performance monitoring system and contract governance structures
- Cultural sensitization programs for the staff
- Knowledge Management capability with shared knowledge repositories
- Organizational maturity in program management, requirements definition, and change management
|
Our operational approach enables us to provide our customers with proven project management techniques, tools and the option to select a model that best suits their business needs.
Key Drivers of Our Approach
| Process Maturity |
Almost 20 years experience in designing robust processes and delivering the right solution at the right time
|
| Quality |
An ISO 9000:2001certified Global Delivery Center to deliver world-class solutions by ensuring quality across processes, interfaces, and deliverables
|
| Proven Engagement Models |
Proven development models result in cost savings, flexibility, and increased customer satisfaction |
| Tools |
In-house tools for greater flexibility, transparency, and project control |
| Program Management |
Strict project management and process adherence throughout project lifecycle for timely deliverables |
| Risk Mitigation |
A risk management framework covers risk identification, prioritization, and mitigation |
| Outsourcing Governance |
An outsourcing governance model that ensures project management along proven lines through the selection of the right tools and a business model that best fits business needs |
Industry-best Manpower
Resource Base |
Highly skilled and technically adept manpower includes graphic artists, multimedia developers, and programmers, representing the best-of-class talent that industry has to offer |
Well Equipped Offshore
Delivery Center |
A 24 x 7 x 365 offshore centre in India equipped with the best of hardware and software facilities to design world class solutions that meet ISO standards and exact time and cost client specifications |
